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Landlords

We’re dedicated to delivering exceptional service to every landlord we work with. We take a partnership approach - working closely with you to help you get the most from your property portfolio.

Our exclusive Gray’s Residential Club 100 ensures a personalised experience by limiting each managed portfolio to just 100 properties, allowing us to maintain our high standards and attention to detail.

In addition to our comprehensive fully managed service, we also offer flexible options such as tenant find and rent collection to suit your needs.

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Our Services

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LETTINGS ONLY SERVICE

Gray’s Residential's "Let Only" service typically includes the following:


  • Property Valuation:

    An assessment to determine the appropriate rental value of the property.


  • Marketing:

    Advertising the property on major rental platforms and through their own channels to attract potential tenants.


  • Tenant Sourcing:

    Finding and vetting suitable tenants, including background and credit checks, referencing, and income verification.


  • Tenancy Agreement:

    Drafting and signing a legally binding tenancy agreement between the landlord and tenant.


  • Inventory:

    Conducting an inventory check to document the condition of the property at the start of the tenancy.


    • After securing a tenant, Gray’s Residential would typically hand over the ongoing management to the landlord, as the "Let Only" service does not include monthly rent collection, property management or maintenance.

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RENT COLLECTION SERVICE

If you’re considering using Gray’s Residential's Rent collection service which typically includes the below, we may also have other specific offerings or customizations.


  • Automated Rent Collection:

    Tenants pay rent via bank transfer making it easier and more reliable process for tenants.


  • Payment Reminders:

    Tenants receive automated reminders about upcoming or overdue rent payments via email.


  • Financial Reporting:

    Landlords receive regular reports showing payment status, including amounts received, expenditure, overdue balances, and payment history, which can be useful for accounting and tax purposes.


  • Security and Compliance:

    Payments are processed securely, and Gray’s Residential will ensure that all rental laws and local regulations are adhered to, which can be especially helpful in preventing disputes.


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FULL MANAGEMENT SERVICE

Our complete property management solution is designed to respond to the needs of our landlords and tenants, with a truly personal yet flexible service. These services typically include the following:


  • Property Maintenance & Repairs:

    Coordinating repairs and regular maintenance, ensuring the property stays in good condition.


  • Legal Compliance & Documentation:

    Handling lease agreements, ensuring compliance with local laws, and providing necessary legal documentation.


  • Property Inspections:

    Conducting periodic property inspections to ensure it is being properly maintained by tenants.


  • Eviction Assistance:

    If necessary, handling the eviction process in accordance with the law.


  • 24/7 Emergency Support:

    Providing tenants with a point of contact for urgent issues or emergencies.

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